for For Your Listening Pleasure (FYLP) Return Policy
Effective Date: September 4th, 2023
Services on Customer’s Device
We strive for excellence in all services we provide. If for any reason you are dissatisfied with the service performed on your device, we welcome the opportunity to make it right. Please contact FYLP directly at 1-800-314-3957.
All repair work comes with a 30-day warranty on services performed and parts that were replaced. The 30-day warranty does not include shipping costs.
Refunds for services performed are not generally provided. However, each inquiry will be handled on an individual, case-by-case basis to ensure customer satisfaction.
All items returned under a warranty claim must be shipped back using the same packaging and packing technics used when you received the item from FYLP.
Products Purchased from FYLP
For products purchased directly from FYLP, if you encounter any issues or are not satisfied with your purchase, we welcome the opportunity to make it right. Please contact FYLP directly at 1-800-314-3957.
Customers must contact FYLP within 15 days of receiving their order to be eligible for consideration for a refund or replacement.
Each request for refund or replacement will be evaluated on a case-by-case basis. Factors such as the condition of the product upon return, the nature of the issue, and the circumstances of the purchase may influence the final decision.
For any return inquiries or concerns, please contact us directly at:
Acknowledgment of Policy
By availing services or purchasing products from FYLP, customers implicitly acknowledge that they have read, understood, and agreed to this return policy.
Please note: This policy aims to address general return scenarios. We advise customers to reach out directly for specific issues, and we remain committed to addressing all concerns with diligence and fairness.
Changes to this Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. You are advised to review this page periodically for any changes.